Maintaining an up-to-date contact list is essential for effective communication. Whether a guest’s information changes or you need to update preferences and notes, Scanotel makes it easy to edit contact details. Here’s your step-by-step guide on how to edit a contact within Scanotel’s system.
Accessing the Contact List
Step 1: Log In and Navigate
Sign into your Scanotel account using your credentials.
From the main dashboard, navigate to the ‘Contacts’.
Finding the Contact to Edit
Step 2: Locate the Contact
You can find the contact you wish to edit by using the search bar at the top of the contact list page.
Enter the name in the search bar and press enter.
Once the search results are displayed, click on edit to open their detailed view.
Editing Contact Information
Step 3: Edit the Contact Details
On the contact’s detailed information page, look for an ‘Edit’ button or icon, often found near the top of the page or beside the contact's name.
Click on ‘Edit’ to modify the contact’s information.
You will be presented with a form similar to the one used for adding new contacts. Here, you can update any information, including:
Name: First and last name.
Mobile Number: Update if there has been a change in the contact’s phone number.
Arrival & Departure Date: Add or edit the arrival and departure date
Additional Information: Update notes or other relevant details such as preferences, anniversary dates, or special instructions.
Step 4: Save the Updated Information
After making the necessary changes, review all the details to ensure accuracy.
Click ‘Save’ at the bottom of the form to save the changes.
Additional Tips for Managing Contacts
Regularly Review and Update: Keep your contacts updated regularly to ensure that you are working with the most current information. This is crucial for maintaining effective communications and improving guest satisfaction.
Conclusion
Editing a contact in Scanotel is straightforward. By keeping your contact list current, you enhance the effectiveness of your guest communication strategies and ensure your operations run smoothly. Remember, accurate data is key in the hospitality industry, as it directly impacts the quality of service and customer experience. Make it a regular practice to review and update your contact information to stay connected with your guests in the most efficient way possible.